Thank you for shopping at LORVANTRA. We are committed to providing our customers with the highest quality products and exceptional customer service. If, for any reason, you are not completely satisfied with a purchase, you may be eligible for a refund, subject to the terms outlined below.
To initiate a refund, please contact our customer service team at [email protected]. Include your order number, proof of purchase, and reason for the return. Our team will review your request and provide you with a return authorization and instructions for returning the product.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
If you haven’t received your refund within the standard time frame, please first check your bank account again. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us at [email protected].
If you have any questions about our Refund Policy, please contact us at [email protected] or call us at (123) 456-7890.